Privacy Policy

Last updated: 2025

This Privacy Policy explains how ramel. collects, uses and protects your personal data when you use this website or contact us.

Business name: ramel.
Registered address:
New Barclay House
234 Botley Road
Oxford
OX2 0HP
United Kingdom

1. Information we collect

We may collect and process the following types of personal data:

• Name and contact details (email address, phone number)
• Business or company name
• Information you submit via contact forms
• Correspondence sent to us by email or phone
• Basic technical data such as IP address and browser type

2. How we collect your data

Personal data is collected when you:

• Submit a form on our website
• Contact us via email or phone
• Interact with our website

3. How we use your data

We use your data to:

• Respond to enquiries and communications
• Provide and manage our services
• Improve our website and user experience
• Maintain internal records
• Comply with legal obligations

4. Legal basis for processing

We process personal data under one or more of the following legal bases:

• Your consent
• Performance of a contract or pre-contractual steps
• Legitimate business interests
• Compliance with legal obligations

5. Data sharing

We do not sell or rent your personal data. Data may be shared with trusted third-party service providers only where necessary to operate our website or deliver our services (for example, form processing services).

6. Data retention

Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, or to meet legal and regulatory requirements.

7. Data security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse.

8. Your rights

Under UK GDPR, you have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Request data portability
• Withdraw consent at any time

To exercise your rights, contact us at hello@ramel.co.uk.

9. Cookies

This website uses minimal cookies necessary for basic functionality. We do not use intrusive tracking or advertising cookies.

10. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.